Fort Worth, Texas
0 comments
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1.7
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Customer service
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I took a pretty expensive jacket with reflective striping on it to George Wood for embroidery.They sent it to their contractor who does this work for the, They are really secretive about who this is.

It seems sketchy. The jacket came back with stitching over the reflective striping. They basically ruined the jacket. The didnt offer to refund my $$ nor did they offer to ask their contractor to replace the jacket.

They had a really bad attitude about the whole thing...

i've been shopping there almost 25 years and never had a problem until this.

they didnt seem to care.at all.

Reason of review: Poor customer service.

Monetary Loss: $61.

Preferred solution: Full refund.

I liked: Price.

I didn't like: Quality of work, Did not offer refund.

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